This page helps you deal with common issues you may encounter during an OVQG event held on Zoom.
For further assistance please email the OVQG Zoom Team at zoom@ottawavalleyquiltersguild.org.
To join an OVQG event on Zoom, click on the Zoom link for the event and enter its passcode. You can find Zoom links and passcodes for all upcoming OVQG events on the Zoom events calendar page. (Note: You must be logged in to view this page.)
The Zoom link for the monthly meeting is also emailed to members at 4 PM (ET) on the Sunday before the meeting, as part of the meeting invitation. If you haven't received your invitation shortly thereafter, please check your Junk Mail folder; if you still can't find it, email the Zoom Team at zoom@ottawavalleyquiltersguild.org.
The Zoom link for all other events is also sent to attendees via email. The timing of these emails is arranged by the host of the event.
Tips:
Zoom provides a number of controls that allow you to customize what you see and hear.
Unfortunately, Zoom's controls are device-specific, which means that they don't work the same way on all laptop and desktops computers, iPads and other tablets, and smartphones. This means that some Zoom features may not work on your device the same way they do on another attendee's device, and some may not be supported on your device at all due to hardware or software limitations.
Tips:
You can adjust the volume of the event audio using the volume controls that you normally use on your device, rather than using a Zoom control.
If you can't hear anything, or the sound is barely audible:
Your microphone is automatically muted when you join an OVQG event on Zoom. During a monthly meeting your microphone is also muted:
To un-mute your microphone, tap Zoom's microphone button. To mute the microphone once more, tap the button again. If your device has a keyboard, you may also be able to temporarily un-mute your microphone by holding down the space bar.
If your microphone doesn't seem to be working:
You are encouraged to enable your camera at OVQG events on Zoom so you can be seen by other attendees.
You can stop and start your camera by tapping Zoom's camera button.
If your camera doesn't seem to be working:
During the program portions of a monthly meeting the Zoom Team automatically spotlights the main subject(s) of interest, so you can simply sit back and enjoy the show.
During other events, and during the non-program portions of a monthly meeting, you can use Zoom's "view" control to choose either:
If you don't want to stay in Zoom's main room during the socialization portions of a monthly meeting you can move to a breakout room. A "quiet room" and a "slide show room" (which displays slides from the previous meeting) are usually available.
To enter a breakout room, select the “Join beakout room” control, choose the room you want, and then select “Join”. You will be automatically returned to the main room at 7:30 PM and when the meeting resumes after the break, so you won't miss any of the meeting's program.
If you want to return to the main meeting room on your own at any time, select “Leave” and then “Leave breakout room”.